1. Start every day from scratch.
Sustainable excellence is about getting better every day. Great performers don’t think about past accomplishments. They don’t take days off when they show up to work. They come to work every day with the goal of getting better. The best performers have trained themselves to set goals for every practice session, important meeting or presentation. Continuous improvement is not a cliché but rather a way of life.
2. Surround yourself with people who will tell you like it is.
Successful people attract followers who want to be associated with success but aren’t willing to pay the price to achieve it themselves. Their fawning attention feels flattering, but it carries a big price. Because they’re motivated to stay in someone else’s limelight, these adulators will not risk (or are not capable of) giving honest feedback. They fear that by telling the truth, they will be replaced in the success circle. This has been the downfall of many successful individuals, teams and organizations.
3. Focus on process instead of outcome.
Successful people, organizations and relationships develop a process for achieving and sustaining excellence. They follow this established approach with discipline. If they don’t achieve their goals, they adjust the process. People who focus only on outcomes may achieve success, but it will not be sustainable. There is no way to repeat success consistently without a method, formula or approach — that is, a process.
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